Privacy Policy
At The Mushroom, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products.
Information We Collect
We may collect personal information such as your name, email address, shipping address, and payment information when you place an order or contact us. We also gather non-personal information automatically through cookies and analytics tools, such as your IP address and browsing behavior.
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders.
- Communicate with you about your order and provide customer support.
- Send you promotional materials and updates, if you have opted in to receive them.
- Improve our website and product offerings based on user feedback.
Information Sharing
We do not sell or rent your personal information to third parties. We may share your information with trusted service providers to help us operate our business and deliver our services, such as payment processors and shipping companies, under strict confidentiality agreements.
Security of Your Information
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure.
Your Rights
You have the right to access, update, or delete your personal information at any time. You can also opt-out of receiving promotional communications by following the unsubscribe instructions in our emails.
Changes to Our Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website. Your continued use of our services after any modifications constitutes your acceptance of the revised policy.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at info@themushroomblend.com
Shipping Policy
At The Mushroom, we aim to provide you with a smooth and efficient shipping experience. Below is our shipping policy detailing our practices and procedures.
Shipping Locations
We currently ship within Egypt and are working to expand our reach.
Processing Time
- Orders are typically processed within 2-3 business days.
- You will receive a confirmation email once your order has been shipped, including a tracking number.
Shipping Methods
We offer various shipping options to meet your needs, including standard and expedited shipping. Delivery times may vary based on your location and the shipping method selected at checkout.
Shipping Costs
Standard shipping rates apply and will be calculated at checkout based on your location and the size of your order.
Delivery Times
Estimated delivery times are as follows: Shipping: 2-3 business days
Lost or Damaged Packages
If your package is lost or damaged during transit, please contact us within 7 days of the estimated delivery date. We will work with you to resolve the issue, which may include filing a claim with the shipping carrier.
Changes to This Shipping Policy
We reserve the right to update or modify this shipping policy at any time. Any changes will be posted on our website, and your continued use of our services constitutes acceptance of the revised policy.
Contact Us
If you have any questions about our shipping policy or need assistance with your order, please reach out to us at info@themushroomblend.com