Refund Policy
At The Mushroom, we strive to ensure that you are completely satisfied with your purchase. If for any reason you are not satisfied, please review our refund policy below.
Eligibility for Refunds
- To be eligible for a refund, you must request it within 7 days of your purchase.
- Items must be unused, unopened, and in their original packaging.
How to Request a Refund
To initiate a refund, please contact our customer support team at info@themushroomblend.com with your order number and reason for the return. We will guide you through the return process.
Return Shipping Costs
- You will be responsible for paying the return shipping costs.
- Shipping costs are non-refundable.
Processing Refunds
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within a specified number of days.
Exchanges
We currently do not offer exchanges. If you wish to exchange an item, please follow the refund process and place a new order for the desired product.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us within 7 days of receipt. We will assist you in resolving the issue and may offer a refund or replacement as appropriate.
Changes to This Refund Policy
We reserve the right to modify this refund policy at any time. Changes will be posted on our website, and your continued use of our services constitutes acceptance of the revised policy.
Contact Us
If you have any questions about our refund policy or need assistance, please reach out to us at info@themushroomblend.com